Refund Policy

QuatrroDirect services are delivered on a state-of-the-art integrated delivery platform which allows us to support your computer(s) remotely. If for any reason you are not wholly satisfied with the service, we will make every effort to resolve the issue. If you are still not satisfied with the same, we offer a money back policy as follows:

  1. For our subscription-based plans and software product the Money-Back Guarantee is valid for 30 days, beginning at the time of purchase.
  2. For our One Time Fix Plan, the Money-Back Guarantee is valid for 7 days, beginning at the time of purchase for the Incident.
  3. Call 1-844-902-1100 for support and questions.